CHANGE MANAGEMENT
There are many forms of change that an organisation can undergo from changes in mission & vision, strategic changes, operational changes and technology changes. Some changes are dictated from within the organisation, some are dictated from outside the organisation, and some from a combination of both.
An understanding of the history and current state of an organisation about to undergo change is a fundamental component of managing a change successfully. It is important to understand people, process, technology and financial impacts from the current state to the future state – as well as understanding the drivers behind the change, potential barriers to change and the capability of the organisation to undergo the change.
Most important, however, is to communicate effectively across the different stakeholder groups, delivering messages effectively and efficiently. Too often the focus is on the business imperative and we lose sight of what makes up the business – the people!
At Dunmore, our focus is on managing change in a clear and unambiguous way. Explaining why a change is necessary, the impact, the roadmap and timing to implement change. We ensure that feedback channels are available to all involved parties to ensure that the collective ‘brains trust’ of the organisation is able to contribute positively to the outcome ensuring buy-in and eliminating resistance.
It is this simple, pragmatic approach that drives Dunmore’s successful change implementations.
“People underestimate their capacity for change. There is never a right time to do a difficult thing. A leader's job is to help people have vision of their potential.”
John Porter